RRC Printing Policy
Printing will be monitored automatically, and is tied to a student's username.
Approximately 800 single-sided pages (a value of 50.00 credits) per semester. For single-sided b/w printing, each side of printing requires .06 credits. For double-sided b/w printing, each side of printing requires .04 credits. For single sided color printing, each side of printing requires .10 credits. For double-sided color printing, each side of printing costs .08 credits. The color printers are available at CTC 402, 302 and 317 Computer Lounges. If a student exceeds the allocated number of pages, they may fill out a Print Credit Request Application.
RRC Faculty and Staff
Printing to an RRC supported network printer will be monitored by the PaperCut system and tracked by usernames. There are no individual limits on printing, though departments will be charged the actual cost of the print job.
Individual departments will continue to bear the costs of printing to department owned equipment (primarily desktop printers). These costs would include paper, toner and repair parts. Troubleshooting and maintenance for these printers, however, will be provided by the RRC.
Printers are placed in close proximity to the printing areas. Copy machines are available in the central computer lounge (room 302), the library (room 255) and the cafetaria (room 202).
There are some public reference materials that the library will allow anyone to print and copy free of charge. All other jobs will fall into areas specified above. Some Library sponsored activities will also print and / or copy for free. This privilege will be extended at the sole discretion of the Librarian on duty.
Open Lab and Computerized Classroom Policy
The computerized classrooms and open labs maintained by the Campus Technology Center are designed to be a useful environment for completing academic or University related work. Because of the high maintenance costs and budgetary restrictions, money needed to repair abused, damaged, or stolen equipment may not be available resulting in a loss of resources for users. Each person has a responsibility to use equipment for appropriate uses and in a proper manner.
By using CTC computer rooms each person agrees to abide by the following conditions:
- Students must save all documents on portable devices such as USB drive; or on the udrive: CTC is not responsible for any loss of documents/data stored on the local computer's hard drive.
- Disruption of a class in session is prohibited.
- Open labs can be reserved for special events through the lab coordinator.
- Computer availability in the open labs is first come first served, excepting lab reservations.
- No food and/or drinks are allowed in the computer rooms.
- No animals, excepting service animals, are allowed in the computer rooms.
- Limit one computer per person.
- Computer games are not allowed.
- If you leave your computer for more than 15 minutes, your machine may automatically log-off. CTC will not be responsible for any unsaved documents.
- No loud group conversations or music (you must wear headphones).
- No disruptive behavior allowed.
- No displaying or viewing of offensive materials on the computer.
- Abusive language directed toward any lab tech or patron using the computer rooms is prohibited.
- Physical contact with, or any form of harrassment against, any lab tech or patron using the computer rooms is prohibited.
- Appropriate dress is required.
- Leave all hardware and furniture in its original place.
- Abide by the account setup and printing policy.
- Logout before you leave.
- Do not let others use your TXState computer account.
- No soliciting is allowed.
- The use of University computer resources for private business or commercial activities is prohibited.
- Modification of hardware and/or software configurations in the labs is prohibited. This includes modifying settings and configuration of printers and/or modification of system software.
- Software license agreements and copyright laws are strictly enforced in computer rooms. Copying licensed software from the lab workstation hard disks or file servers is a violation of federal copyright laws and of University policy.
- External devices such as hard drives and scanners can only be connected to workstations by CTC or with the permission of CTC.
- All laptop users who wish to be connected to a local network port must obtain permission from CTC staff. Network cable must be provided by users and it is prohibited to unplug the network from any workstations to be used on laptops.
- All laptop users who wish to use a local network port must have anti-virus software and all the latest security patches installed accordingly to the operating system.
Parents who bring their children into the facility must take the responsibility for the supervision and control of their child. Any child who is disruptive to other patrons or causes damage to any of the equipment will be asked to leave (along with their parent).
Study groups may utilize computers at the lounges for discussions as long as it doesn't disrupt other people.
All lab technicians have the authority to require individuals to leave computer rooms and/or report persons for violating any of the above policies. Campus Police will be called in the event of refusal to comply. Disciplinary measures include loss of computer privileges.
Software Support Policy for Computer Labs, Computer Lounges and Computerized Classrooms
Academic Software 1. All the computerized classrooms, labs and lounges are equipped with Tier 1 software. Some Tier 2 software has already be installed on select computers. (Click here for the current Tier 1 & Tier 2 Software List. See the Software List for the current location of installed software packages.) 2. The programs installed will be assured to work properly, and all updates/upgrades will be installed by CTC at the scheduled time(s). 3. Any other software needed will have to be requested through the computer lab coordinator. Installation & Maintenance of Course related software 1. If a faculty member wishes a certain piece of software to be utilized in the computerized classroom/computer lab for the semester, the following steps must be implemented. A. The technical specifications of the software must be given to the lab coordinator to ensure that it will run on the platforms specified by Texas State University. B. In many cases, the department of the faculty member must purchase the software if the software is not owned by the university. C. The installation procedure should be provided if the software requires particular settings. 2. The faculty member is responsible for informing the lab coordinator about the required software at least 2 weeks before the software needs to be installed. 3. Each academic year the software installed will revert to Tier 1 and/or Tier 2. It is the faculty's responsibility to update requests each semester/academic year for specific software. The installation of course specific software in any given semester does not insure continuity.
(This Service packs and updates are scheduled to be installed automatically)
- Operating System: Microsoft Windows 7 and Microsoft Windows 10
- Microsoft Office Professional 2016 (includes Word, PowerPoint, Excel, Access, Publisher)
- Internet Explorer
- Google Chrome
- Adobe Acrobat Reader
- Microsoft Media Player
- Real Player
Examples of TIER 2 software:
(Note: This software may already be installed on select computers or it can be installed upon request)
(The list is updated every semester)
- Adobe Master Collection CS6
- Microsoft Photostory
- Microsoft Project
- Microsoft SQL Server
- Microsoft Visio
- Microsoft Visual Studio
- Microsoft Virtual PC
- ReadIRIS OCR Software
- Others (according to courses offered)
Reservation Policy for Computerized Classrooms and Open Labs
The CTC maintains and updates the RRC computerized classrooms. The Avery building has three computerized classrooms on campus; Rooms 351, 353, and 456. If you would like to reserve one of the computerized classrooms please contact Amy Wong via email or by phone at 512.716.4401.
The open labs will only be reserved if a computerized classroom is not available. Please contact Blake Atkins via email or by phone at 512.716.4301 to check Open Lab availability.
Equipment Checkout Policy
Campus Technology Center equipment may be checked out by RRC students, faculty, and staff. A valid student/staff/faculty ID must be presented upon checkout.
Equipment is available on a first come first serve basis. However, students, faculty, and staff may reserve equipment. Reserved equipment must be picked up within 24 hours of its reservation time or it will be placed back into regular circulation. To reserve equipment visit the Campus Technology Center, Room 304, or call 512.716.4300.
The person checking out the equipment is responsible for any damage done to the equipment and may be charged for replacement. Equipment may be checked out by students during CTC Office hours and must be returned on the same day before closing time. Faculty and staff may checkout equipment overnight for up to 24 hours.